Privacy Policy

1. Introduction

AbhyasOrbit ("AbhyasOrbit", "we", "us", or "our") respects your privacy and is committed to protecting the personal information of students, educators, coaching institutes, faculty members, visitors and other users who access or use our website, applications, portals, examination platform and related services.

This Privacy Policy explains how we collect, use, store, process, disclose and protect information when you visit or use https://abhyasorbit.in/ and related AbhyasOrbit services.

By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

Depending on how you use AbhyasOrbit, we may collect the following categories of information.

2.1 Personal Information

When you register for an account, subscribe to a plan, contact us or use our services, we may collect:

• Full name
• Email address
• Mobile or telephone number
• Date of birth or age, where required
• Gender, where voluntarily provided
• City, state and country
• Educational information
• Class, course or examination preferences
• Coaching institute or organization information
• Faculty or educator information
• Login credentials
• Profile information
• Other information voluntarily submitted by you

2.2 Student and Examination Information

When students use our mock tests, practice tests, CBT examinations, quizzes or analytical features, we may collect:

• Test attempts
• Questions attempted
• Selected answers
• Correct and incorrect responses
• Marks and scores
• Negative marking information
• Time spent on questions
• Test completion information
• Practice history
• Question-attempt history
• Subject, chapter and topic performance
• Rank or percentile information
• Other educational analytics

2.3 Educator and Institute Information

Educators, faculty members and coaching institutes may provide:

• Institute name
• Faculty information
• Institute logo
• Examination details
• Batch information
• Student information
• Question-paper configuration
• Paper headers and instructions
• Watermark information
• Uploaded educational materials

2.4 Uploaded Files and Educational Content

AbhyasOrbit may allow authorized users to upload educational documents, including supported document formats such as DOCX, PDF and PageMaker files.

Uploaded materials may be processed to extract:

• Questions
• Answer options
• Answer keys
• Mathematical formulas
• Question numbers
• Other examination-related information

Users are responsible for ensuring that they have the necessary rights and permissions to upload and use any document or content submitted to the platform.

2.5 Payment Information

If you purchase a subscription, test series, question-bank plan or another paid service, payment information may be processed through third-party payment service providers.

We may receive limited transaction information such as:

• Transaction or reference ID
• Payment status
• Amount paid
• Subscription or plan information
• Date and time of transaction

We generally do not store complete debit-card, credit-card, CVV, UPI PIN or banking credentials on our own servers.

2.6 Communication Information

If you contact us through email, contact forms, support channels or other communication methods, we may collect:

• Name
• Email address
• Phone number
• Subject and message
• Attachments
• Support requests
• Communication history

3. Automatically Collected Information

When you access our website or services, certain technical information may be collected automatically.

• IP address
• Browser type
• Device type
• Operating system
• Screen and device information
• Language preferences
• Referring website
• Pages visited
• Date and time of access
• Session information
• Error and diagnostic information

This information may be used to maintain security, improve performance, troubleshoot problems and understand how our services are used.

4. Cookies and Similar Technologies

AbhyasOrbit may use cookies, local storage, session technologies and similar technologies.

These technologies may be used for:

• User authentication
• Maintaining login sessions
• Remembering preferences
• Security
• Website functionality
• Performance monitoring
• Analytics
• Improving user experience

You may configure your browser to block or delete cookies. However, disabling certain cookies may affect login, examination, dashboard and other platform functionality.

5. How We Use Your Information

We may use collected information for legitimate business and service purposes, including:

1. Creating and managing user accounts.
2. Providing student and educator portals.
3. Delivering online examinations and mock tests.
4. Generating scorecards and performance analytics.
5. Maintaining question-attempt history.
6. Providing question-bank functionality.
7. Processing uploaded educational documents.
8. Generating printable examination papers.
9. Processing subscriptions and payments.
10. Providing customer and technical support.
11. Sending service-related notifications.
12. Improving website functionality and performance.
13. Detecting fraud, abuse and unauthorized access.
14. Maintaining legal and accounting records.
15. Enforcing our Terms of Use.
16. Complying with applicable laws.

6. Examination and Performance Analytics

AbhyasOrbit provides examination and learning analytics features.

Your test activity may be analyzed to generate:

• Score
• Accuracy
• Attempt history
• Time spent
• Subject performance
• Topic and chapter performance
• Negative-marking impact
• Practice history
• Rank or percentile information
• Other diagnostic insights

These analytics are intended to help users understand their examination and learning performance.

Any rank, percentile, prediction or analytical output generated by the platform is based on available test data and applicable platform methodology and should not be treated as a guarantee of future examination results or admission outcomes.

7. How We Share Information

We do not sell your personal information as a product.

Service Providers

We may use third-party providers for services including:

• Payment processing
• Email delivery
• SMS or communication services
• Cloud hosting
• Data storage
• Analytics
• Security
• Technical infrastructure
• Customer support

Educators and Institutes

Where a student participates in a test, batch, course or examination managed by an educator or institute, relevant information may be made available to the authorized educator or institute.

This may include:

• Student name
• Test participation
• Scores
• Performance information
• Participation information

Legal Requirements

We may disclose information where reasonably necessary to comply with applicable law, respond to lawful legal processes, protect our rights, investigate fraud, protect users or enforce our agreements.

8. Data Security

We take reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, loss or destruction.

Security measures may include:

• Secure authentication mechanisms
• Access controls
• Encryption where appropriate
• Secure server infrastructure
• Monitoring and logging
• Security maintenance
• Protection against unauthorized access

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

You are responsible for keeping your username, password and other account credentials confidential.

9. Data Retention

We retain information for as long as reasonably necessary to:

• Provide our services
• Maintain user accounts
• Provide examination history and analytics
• Maintain transaction records
• Resolve disputes
• Meet legal requirements
• Prevent fraud and abuse
• Enforce agreements
• Maintain security records

When information is no longer required, we may delete, anonymize or securely dispose of it, subject to applicable legal and operational requirements.

10. User Rights

Subject to applicable law and reasonable verification requirements, users may have rights regarding their personal information, including:

• Requesting access to certain personal information
• Requesting correction of inaccurate information
• Requesting deletion where legally applicable
• Requesting information about data processing
• Withdrawing consent where applicable
• Opting out of promotional communications
• Raising a privacy-related complaint

11. Account Deletion

If you wish to close your AbhyasOrbit account, you may contact our support or privacy team.

We may request reasonable information to verify your identity before processing an account deletion request.

Account deletion may result in the loss of account information, test history, scorecards, practice history, saved preferences and other account-related information.

Certain records may be retained where required by law, accounting requirements, fraud prevention, dispute resolution or other legitimate purposes.

12. Children's Privacy

AbhyasOrbit provides educational and examination-related services that may be used by students.

Where a user is a minor, use of the platform should be undertaken with appropriate parental or legal guardian involvement and in accordance with applicable law.

We do not knowingly seek unnecessary personal information from children.

Parents or legal guardians who believe that a child has provided personal information inappropriately may contact us so that we can review the request and take appropriate action where required.

13. Third-Party Services and Links

Our website or platform may contain links to third-party websites, applications, payment services, educational resources or other services.

We are not responsible for the privacy practices, security, content or policies of third-party services.

Users should review the privacy policies of third-party services before providing personal information to them.

14. Payment Processing

Paid plans and subscriptions may be processed through third-party payment gateways.

The applicable payment provider may collect and process financial information according to its own privacy policy and terms.

AbhyasOrbit may receive transaction-related information necessary to confirm and manage your purchase, subscription or refund.

15. Promotional and Service Communications

We may send users service-related communications, including:

• Account notifications
• Examination notifications
• Payment confirmations
• Security alerts
• Important service announcements
• Support communications

Where permitted by law, we may also send promotional communications.

Users may opt out of promotional emails by using the unsubscribe mechanism included in the communication or by contacting us.

16. User-Uploaded Content

Users may upload documents, question papers, educational materials, institute logos, examination content and other materials.

By uploading content, you confirm that you have the necessary rights, permissions and authority to upload and use that content.

You must not upload content that:

• Violates applicable law
• Infringes intellectual property rights
• Contains unauthorized personal information
• Contains malicious software
• Is fraudulent or misleading
• Violates another person's privacy
• Violates AbhyasOrbit's Terms of Use

We may remove or restrict content where reasonably necessary to protect the platform, comply with law, investigate abuse or enforce our policies.

17. International Data Processing

Depending on our hosting providers, service providers and technical infrastructure, your information may be processed or stored in locations outside your state or country.

Where applicable, we will take reasonable measures to ensure that such processing is carried out in accordance with applicable legal requirements.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, applicable laws or data-processing practices.

When we make material changes, we may update the "Last Updated" date displayed at the beginning of this policy and may provide additional notice where appropriate.

We encourage users to periodically review this page.

19. Contact Us

For questions, requests, complaints or concerns regarding this Privacy Policy or the processing of your personal information, please contact us.

20. Consent

By using AbhyasOrbit's website, creating an account, registering for an examination, subscribing to a service, uploading content or otherwise using our platform, you acknowledge that you have read and understood this Privacy Policy.

Where applicable, we will obtain consent or rely on another lawful basis for processing personal information as required by applicable law.

21. Governing Law

This Privacy Policy shall be interpreted in accordance with the applicable laws of India.

Any disputes relating to privacy or the use of the AbhyasOrbit platform shall be subject to the applicable jurisdiction specified in the company's Terms of Use, subject to applicable law.